Steve Richmond is a healthcare strategist and leader currently serving as the Head of Healthcare Experience at Red Pepper Software, where they design innovative strategies to enhance patient and employee experiences. With a strong background in organizational development, Steve has held significant roles at institutions such as The University of Iowa Health Care and Press Ganey, focusing on staff engagement and operational excellence. They have delivered over 200 training sessions and consulted with numerous healthcare organizations, leveraging over 20 years of experience to drive meaningful change. Additionally, Steve has served as an adjunct instructor and has a robust educational foundation, including certifications and degrees in human resources and educational administration.
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