Jamal Grignon has over 15 years of diverse experience in guest services, sales, and technical support across multiple industries. Currently serving as a Guest Services Representative at Marriott International since August 2011, Jamal has earned the Excellence Award and provided over seven years of exceptional guest service. Concurrently, as a Server at Red Robin since August 2017, Jamal excels in a fast-paced environment, managing multiple tables and achieving the highest Net Promoter Scores among the serving team. Previously, Jamal worked as an Information Security Analyst at Horizon Blue Cross Blue Shield of New Jersey, where issues related to user access were detected and resolved, and hardware and software upgrades were implemented. Jamal began a career in sales as a Senior Sales Analyst at Dell, consistently exceeding sales targets, earning multiple awards, and averaging over $600,000 in annual sales. Educational qualifications include a Bachelor of Arts in Psychology from Rutgers University and specialized training at Kenzie Academy.
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