Luke Shaw is a seasoned Software Engineering Manager at Red Robin since October 2020, leading the engineering team in enhancing the digital guest experience. Prior to this role, Luke served as a Salesforce Administrator at Zen Planner from August 2019 to October 2020, managing Salesforce for over 350 users and ensuring timely support and improvements. Earlier experience includes serving as a Project Manager at Gravity Payments, where Luke contributed to the successful company-wide implementation of Salesforce CRM, and as a Technical Support/Deployment Technician, providing installation and support for POS systems. Luke holds a Bachelor of General Studies in Political Science from The University of Kansas, earned in 2013.
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