Billy Daws

Billy Daws has a diverse work experience spanning various industries and roles. Billy currently works at Red Sift as a Customer Success Team Lead, where they support strategic customers, mentors the Customer Success team, and develops processes for expansion. Prior to this, Billy worked as a Senior Customer Success Manager and a Customer Success Manager at Red Sift, where they communicated with customers, managed their overall health and satisfaction, and coordinated with partners and sales teams. Billy also served as an Account Executive and Channel MSP Manager at Red Sift, focusing on educating customers about cybersecurity risks and demonstrating the benefits of Red Sift's products.

Outside of Red Sift, Billy was a Sales Executive at Sky, a Core Leader at IBA.Global, and studied Human Geography at Kingston University. Billy also had experience in marketing and trading at AGL Global Investments, sales at B&Q, and IT assistance at London Designer Furniture. Additionally, Billy worked at Young's & Co's Brewery and IntroCar Limited in floor staff and floor support roles, respectively.

Billy is currently a member of the Customer Success Collective and is actively involved in the industry.

Billy Daws obtained a Bachelor of Arts (BA) degree in Geography from Kingston University, which they attended from 2014 to 2017. In addition, they have obtained certifications such as Certified Customer Success Manager (CCSM) Level 2 and Level 1 from SuccessHACKER in 2023 and 2022 respectively. Billy also obtained a certification in MEDDPICC from Prepit in 2019, though the month of completion is unknown.