Tami M Overall

Tami M Overall has extensive experience in customer service and operational management across various industries. Beginning as a Senior Manager/Interim Director of Customer Service at Fusion Fulfillment from September 1995 to April 1998, Tami supervised customer service representatives and managed departmental workflow. At DHL, from May 1998 to June 2001, Tami led the Customer Service and International Operations teams, focusing on meeting departmental goals. Tami served as a Process Improvement Specialist at USG from July 2001 to August 2009, conducting organization-wide assessments. Since May 2011, Tami has been the Machine Support Supervisor at Redbox, overseeing a team and optimizing operational efficiency while maintaining financial objectives. Additionally, Tami was the Manager of Quality Assurance & Training at The Warranty Group from January 2010 to February 2011, facilitating training and quality assurance initiatives. Education includes attendance at South Suburban College and TTHS.