Sibi M

Sibi M is a Senior Product Manager with over 9 years of experience in building and scaling products across digital payments, mobility platforms, and customer experience innovation. They have worked at various esteemed companies, including Kotak Mahindra Bank, where they developed an e-commerce aggregator marketplace, and Ola Electric, where they created post-sales experience products for scooter customers. Currently, at redBus, Sibi drives experimentation with Generative AI to enhance customer experience and relationship management. Sibi's educational background includes a Master of Business Administration from the Indian Institute of Management Mumbai and an Engineer’s Degree from Shanmugha Arts, Science, Technology and Research Academy.