Brad Baylis

Brad Baylis has over 20 years of experience in service delivery management. Brad currently holds the position of Senior Service Delivery Manager at Redcentric since 2022. Previously, they worked at Sungard Availability Services as the Lead Service Delivery Manager from 2015 to 2022. Prior to that, they served as the Service Delivery Management Team Leader at Advanced 365 from 2012 to 2015. Brad also worked at GlassHouse Technologies as a Service Account Manager from 2011 to 2012 and at Barclays Bank as a Service Risk Manager/Service Manager from 2008 to 2011. Additionally, they have experience as a Service Account Manager at NCR from 2006 to 2008, as a Senior Service Manager at Claranet from 2005 to 2006, and as a Service Account Manager at SCC from 2004 to 2005. Brad began their career in service management at Aviva in 2001 and prudential in 1998. Brad has a strong track record of managing service relationships, implementing ITIL processes, and driving customer satisfaction.

Brad Baylis obtained a BSc (Hons) degree in The Science & Social Science of Sport from the University of Roehampton from 1995 to 1998. Additionally, Brad attended All Saints, but no further information regarding their education at this institution was provided.