Callum Dockerty is currently employed as a 2nd Line Network Project Engineer at Redcentric, where responsibilities include configuring network devices for a large SD-WAN project. Prior to this role, Callum served as a 2nd Line Engineer and 1st Line Engineer at Talk Straight Group, focusing on troubleshooting issues with firewalls and support escalations, respectively. Callum's career began at Plusnet as a Technical Support Advisor, providing customer service and handling technical inquiries in a high-volume call center environment.
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