James Hughes

Network Support Team Leader at Redcentric

James Hughes has work experience at Redcentric and InTechnology PLC. At Redcentric, they started working as a Support Analyst in August 2013 and held this role until February 2016. James then became a 2nd Line Shift Leader from February 2016 to September 2017. After that, they worked as a Network Support Engineer from September 2017 to May 2018. Finally, they became a Network Support Team Leader in May 2018 but the end date for this role is unknown. At InTechnology PLC, James worked as a Support Analyst - Apprentice from August 2011 to August 2013.

James Hughes completed an Advanced IT Apprenticeship at Leeds City College from 2011 to 2013. Prior to that, they pursued a BTEC IT Practitioners National Diploma at Harrogate College from 2009 to 2011. In terms of additional certifications, they obtained the CCNA Routing and Switching certification from Cisco in February 2017 and the ITIL-F: ITIL® Foundation certification from EXIN in November 2012.

Links

Timeline

  • Network Support Team Leader

    May, 2018 - present

  • Network Support Engineer

    September, 2017

  • 2nd Line Shift Leader

    February, 2016

  • Support Analyst

    August, 2013