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Mark McKenzie

Cloud Support Team Lead at Redcentric

Mark McKenzie has a diverse work experience spanning over different roles and companies. Mark worked at Redcentric starting from 2014. Mark held various roles including Cloud Support Team Lead, Cloud DevOps Specialist, and Cloud Support Specialist.

Before joining Redcentric, Mark worked at EMIS for several years starting from 2005. Mark held roles such as Hosted Engineering Systems Tools Manager, Hosted Engineering Software Consultant, and Hosted Operations Analyst. Their responsibilities included managing and supporting infrastructure management tools, installation and configuration of software, maintenance of servers, and project work.

Prior to EMIS, Mark worked as an Internal Network Support Consultant at EMIS, where they provided third-line support for network and remote users, installed and repaired servers and workstations, and provided general support services.

Earlier in their career, Mark worked as an ICT Technician at Thirsk School and Sixth Form College and as an IT Technician at Middlesbrough College.

Overall, Mark McKenzie has demonstrated expertise in cloud support, DevOps, infrastructure management, and technical support throughout their career.

Mark McKenzie attended Yorkshire Coast College from 1995 to 1999. Mark then went on to study Informatics at Teesside University from 1999 to 2003. In 2011, Mark obtained the ITIL Foundation in IT Service Management certification from BCS.

Links

Timeline

  • Cloud Support Team Lead

    April, 2023 - present

  • Cloud Devops Specialist

    October, 2020

  • Cloud Support Specialist

    January, 2014