Paul Teal is a Solutions Architect with over 30 years of experience in the telecommunications industry, transitioning from engineering roles to Pre Sales and architectural positions in the voice sector. They have extensive knowledge of both hosted and on-prem voice solutions, specializing in the design, deployment, and support of Contact Centre and CCaaS solutions. Paul served as a Senior Customer Services Engineer at Affiniti from 2000 to 2008 and worked as a Telecomms Engineer at East Riding of Yorkshire Council from 1991 to 1995. They also held the position of Pre Sales Team Leader at KCOM from 2019 to 2021 and are currently employed as a Voice Solutions Architect at Redcentric since 2022.
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