Suzanne H.

Suzanne H. is a highly experienced professional in customer service and technical support, currently serving as Customer Services Manager at Redcentric since November 2018, where innovative technology solutions are delivered to enhance business productivity. Prior experience includes roles such as Service Desk Team Leader at Solar Communications, managing support for over 2000 UK and global customers, and Deputy Team Leader / 24x7 NOC Engineer at GCI, overseeing first line network and voice teams. Suzanne's background also encompasses positions at Azzurri Communications and Fujitsu, focusing on network operations and third-party management, as well as initial roles in quality control and clerical administration. Educational qualifications include an HND in Interactive Media and Microsoft Certified Technical Specialist credentials.