Vanessa Alvarez is an experienced professional in the telecommunications and customer service sectors, currently serving as a Provisioning Coordinator at Redcentric since May 2023. Prior to this role, Vanessa held various positions at Elite Group from August 2017 to May 2023, including Order Coordinator and Billing Executive. Before joining Elite Group, Vanessa worked at HGS - Hinduja Global Solutions as an SME Customer Service and Technical Support Advisor from May 2015 to September 2017, and at NCO Group as a Business Collections Agent for AT&T EMEA/CCLA from March 2013 to May 2015. Vanessa's education includes attendance at Parklands High School and The Open University.