Laura C.

Sr. Customer Experience Manager at RedCircle

Laura C. has a diverse range of work experience. Laura is currently working at RedCircle as a Sr. Customer Experience Manager, where they previously held the role of Customer Experience Manager. At Lumos Labs (Lumosity), Laura worked as a Customer Experience Manager, ensuring the health of the Lumosity Support team, and as a CX Lead & Community Manager. Laura also held the position of Content Specialist, where they managed support agents and created and maintained support documentation. Prior to that, Laura worked as a Merchandiser at Man Crates and as a Features Editor at Bit Cultures. Laura also worked at Dot & Bo as a Buyer and a Customer Service Representative, handling customer concerns and going above and beyond to ensure customer happiness. Laura's early work experience includes positions at Fresh Foods Company as a Student Manager and a Student Employee, where they gained valuable skills in leadership, customer service, and managing employees. Additionally, they worked as a Baker at Insomnia Cookies, where they baked and sold cookies, managed cash transactions, and coordinated deliveries.

Laura C. attended Central Michigan University from 2010 to 2014, where they earned their Bachelor of Arts (B.A.) degree in History. In 2014, they briefly attended The American University of Rome, focusing on History and Sociology. Details about their degree at The American University of Rome are not provided.

Links

Previous companies

Man Crates logo
Insomnia Cookies logo

Timeline

  • Sr. Customer Experience Manager

    March 1, 2023 - present

  • Customer Experience Manager

    October, 2021

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