Charlotte M.

Charlotte M. has a diverse work experience spanning various roles in different companies. Here is a summary of their work experience:

- In 2021, Charlotte worked at RedCloud as an Account Manager and later became the Head of Operations in March 2022.

- From 2017 to 2021, they worked as an Account Manager at Mr. D Food, where they were responsible for identifying suitable restaurant partners, maintaining sales pipelines, and strengthening relationships with partners.

- Prior to that, Charlotte was an Account Manager at Zapper South Africa from 2014 to 2017. Charlotte managed the KZN South Coast region, took merchants live on Zapper, and resolved queries from existing merchants.

- In 2014, they briefly worked as a Business Solutions Consultant at Nashua.

- From 2012 to 2013, Charlotte worked as an Account Executive - Government Accounts at Nashua Mobile, where they built and maintained relationships with corporate clients.

- Charlotte also had previous roles as an Account Executive / Client Relationship Manager and Customer Service Agent at Nashua Mobile from 2005 to 2011. Charlotte'sresponsibilities included client relationship management, risk/fraud minimization, and delivering customer service excellence.

- In 2004, Charlotte worked as a Rental Agent / Sales Representative at Dollar Thrifty Car Rental, where they rented vehicles to customers and cold-called companies for new accounts.

- Charlotte started their career in 2003 as a Junior Secretary (Temporary Assignment) at eThekwini Municipality and later worked as a Call Center Agent - Customer Service (Temporary Assignment) at Cell C in 2004.

Overall, Charlotte M. has gained extensive experience in account management, customer service, and operations throughout their career.

Charlotte M. completed their education history with a Diploma in Business Management from Varsity College in 2007-2008. Prior to that, they obtained a Certificate in Business Computing from the same institution in 2002. Charlotte'sacademic journey began at Werda High School from 1989 to 2001, where they successfully graduated with a National Senior Certificate, majoring in Matric.