Ram Thapa is an experienced IT professional specializing in system and network engineering and IT support. With a Bachelor's degree in Information Technology from James Cook University Brisbane and an Advanced Diploma in Telecommunications Network Engineering from Sarina Russo Institute, Ram has held various roles, including System and Network Engineer at Computit Pty Ltd and IT Support Technician at Boost IT and REDD. Responsibilities included server and router setup, hypervisor installation, technical support, and ticket management in Microsoft 365 environments. As a Systems Engineer at REDD, Ram supported Level 1 technicians and resolved complex infrastructure issues. Additional experience includes positions at Woolworths Supermarkets and ABC Global Education & Visas.
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