Lorna Tonkovac has extensive experience in content moderation and policy enforcement, beginning as a Tier 1 Content Moderation Specialist at TELUS International Ireland from May 2021 to November 2022, where responsibilities included reviewing user-generated content and ensuring compliance with platform policies. Lorna advanced to a Tier 2 SME/Content Moderation Specialist role, focusing on complex Trust & Safety cases through root-cause analysis and quality assurance. Subsequently, Lorna transitioned to TELUS Digital from November 2022 to May 2025 as the Global T2/T3 Operations Team Manager, leading a team to optimize performance and resolve escalations while maintaining Trust & Safety standards. Currently, Lorna serves as a Legal Removals Policy Specialist at Reddit, Inc. since June 2025.
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