Megan Burtch, MBA, ICAP, is currently the Merchandising and Training Program Manager at Redemption Plus, where they focus on merchandise and assortment planning for arcade redemption areas within Family and Bowling Entertainment Centers. They have a background in retail, having served as Store Manager and Associate Manager at Coach and as Sales Leader at Bath & Body Works. Megan's experience includes on-site setup and training, in-house merchandising, and leading the Eyes on the Prize product video series on the Redemption Plus YouTube channel. They hold an MBA from Friends University and are dedicated to continuous improvement to enhance customer experiences.
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