Darla S. serves as the Director of IT Service Management at [RE]DESIGN, an innovation-focused business and technology consulting firm, since May 2021, where responsibilities include strategic planning and project management aligned with organizational goals. Previously, Darla held the position of Director of Customer Service for Media and Entertainment at [RE]DESIGN, managing IT Support Engineers and overseeing customer experience for various subscription services. Prior experience includes roles such as Atlassian Support Engineer at Clearvision, IT Support Specialist at Weber Gallagher Simpson Stapleton Fires & Newby LLP, and Sales and Applications System Analyst II at Disc Makers. Educational qualifications include a Master’s degree in Instructional Technology and a Bachelor’s degree in Management Information Systems from Philadelphia University.
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