Mac Jonson

Senior Director: It, Product Support And Customer Service at Redfin

Mac Jonson is an experienced IT and customer service professional with over a decade of expertise in various roles at Redfin from April 2011 to the present, including Senior Director in IT, Product Support, and Customer Service. Prior roles at Redfin encompassed positions such as Director and Senior Manager in Helpdesk and Customer Service. Before joining Redfin, Mac Jonson worked at Big Fish Games as an Associate Producer and Help Desk Specialist. Additional experience includes Help Desk Contractor and Desktop Support Specialist roles at F5 Networks, and Market Development Representative at Parallels. Mac Jonson holds a BA in International Business from Linfield University, completed in 2007.

Links

Previous companies

F5 Networks logo
Big Fish Games logo
Corel logo

Timeline

  • Senior Director: It, Product Support And Customer Service

    May, 2024 - present

  • Director: IT Helpdesk, Product Support & Customer Service

    February, 2019

  • Senior Manager: Helpdesk & Customer Service

    December, 2015

  • Manager: Helpdesk & Customer Service

    March, 2014

  • Manager: Helpdesk

    June, 2013

  • Helpdesk Specialist

    April, 2011