Mac Jonson is an experienced IT and customer service professional with over a decade of expertise in various roles at Redfin from April 2011 to the present, including Senior Director in IT, Product Support, and Customer Service. Prior roles at Redfin encompassed positions such as Director and Senior Manager in Helpdesk and Customer Service. Before joining Redfin, Mac Jonson worked at Big Fish Games as an Associate Producer and Help Desk Specialist. Additional experience includes Help Desk Contractor and Desktop Support Specialist roles at F5 Networks, and Market Development Representative at Parallels. Mac Jonson holds a BA in International Business from Linfield University, completed in 2007.
May, 2024 - present
February, 2019
December, 2015
March, 2014
June, 2013
April, 2011