Daniel S. has a diverse background in IT support and operations, with experience spanning various prestigious companies. At Red Hat, Daniel currently works as a Technical Support Engineer, while previous roles include Operations Support Analyst II at Intercontinental Exchange, where responsibilities involved live production monitoring and incident management for global systems. Prior to that, Daniel served as a Workspace ONE Support Engineer at VMware, managing customer support tickets for on-premise and SaaS deployments. Earlier experience includes working as an IT Support Specialist at Shadow-Soft, responsible for systems administration and user account management, and as a Sales Specialist and iOS Technician at Apple Inc., focusing on customer needs and product interaction.
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