Ellen Batista is a skilled Service Development Manager and Delivery Manager with extensive experience in telecommunications and technology. Having held various roles at NEC Brasil, including Customer Experience Manager and Service Delivery Manager, Ellen has been responsible for managing critical projects and enhancing customer satisfaction. Previously, Ellen worked for companies such as Huawei Technologies and Nokia Siemens Networks, where they excelled in service sales and technical training. Ellen holds a post-graduate degree in Business Management from Ibmec Business School and a degree in Telecommunications Engineering from Universidade Federal Fluminense. Currently, Ellen serves as a Telco Delivery Executive at Red Hat.
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