Eric Poole is a Senior Developer specializing in automation and digital adoption at Red Hat. Previously, Eric held various roles including Program Manager and Software Administrator at companies such as MINDBODY, Booker Software, and Books A Million, where they developed innovative training solutions and managed customer experience systems. Eric is a certified Ethical Hacker, Scrum Master, and Product Owner, with a strong interest in enhancing customer experiences through interactive technologies. They are currently pursuing a degree at Kennesaw State University.
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