Eric Tracy is a global leader with 14 years of leadership experience in the IT industry. They began their career at EMC, where they held various roles in customer support, including Team Lead and Supervisor. From 2016 to 2018, Eric Tracy progressed at Red Hat, serving as Associate Manager for Platform - Storage and Containers and later as Global Manager for Customer Service. Currently, they are the Senior Manager for Managed Cloud Services at Red Hat, where they lead support for Managed Cloud Services in the Americas. Eric Tracy holds a Bachelor’s degree in Management Information Systems from Suffolk University.
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