Heather Heffner is a Marine Corps veteran and an innovative technologist with an MBA from Duke University. Currently serving as a Senior Manager in Product Operations at Red Hat, Heather leverages extensive experience in delivering high-quality solutions, managing remote teams, and implementing strategic initiatives. Previously, Heather held various roles in IT, including leadership positions at Duke University Health System, where they significantly improved application deployment processes and enhanced operational efficiency. With a strong background in Unix and Linux systems administration, Heather has consistently demonstrated expertise in process improvement and team management across multiple industries.
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