Imed Chihi is the Global TAM Practice Lead at Red Hat Technology Services, where they are responsible for the strategy, delivery, sales support, marketing, and operations of the Global Technical Account Management business. With 25 years of experience in IT, they have successfully led teams and managed customer success operations across multiple continents. Previous roles include Senior Manager in Global Customer Success and Director of Service Delivery at Bull, among others. Imed holds a Baccalaureate in Mathematics and an Engineering degree with an MSc in Computer Science from the Ecole Nationale des Sciences de l'Informatique.
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