João Torres has extensive experience in IT support and operations, currently serving as an Associate IT Engineer at Red Hat since February 2025, focusing on global enterprise support and IT operations. Prior to this role, João worked as a System Administrator and Infrastructure Analyst at Capgemini from April 2024 to February 2025, managing a critical DevOps toolchain and ensuring system stability. Earlier experience includes a position at Danfoss from August 2023 to April 2024, where João managed IT service requests and incidents in a bilingual support capacity. João holds a Full Stack Web Development degree from SENAI Suíço-Brasileira and is currently pursuing further education in DevOps specialization and Computer Systems Analysis at FIAP.
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