Ken Francesconi is an experienced Customer Success Executive at Red Hat since November 2021, previously serving as a Senior Customer Success Manager at F5 Networks, where responsibilities included driving customer adoption and developing the Customer Success program. Prior to F5, Ken held various roles at Cisco, including High-Touch Customer Success Manager and Service and Support Manager, focusing on enhancing customer satisfaction and aligning services with business objectives. Earlier experience includes a Consultant position at SciQuest, where project management and customer collaboration were key to supporting software implementation. Ken holds a Master’s degree in Business Administration from Elon University and a degree in Business Administration from North Carolina Wesleyan University.
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