Keri R.

Keri R. is an accomplished Customer Success Executive with extensive experience in driving customer health and product adoption across leading technology firms. Currently at Red Hat since March 2019, Keri has held various roles, including Team Lead for Cloud Services NA and Senior Customer Success Manager, focusing on developing success plans tailored to client goals in the Northeast and Southeast regions. Prior experience includes a Senior Customer Success Manager role at Carbon Black, Inc., overseeing customer health and renewals for enterprise accounts, and account management positions at IBM, where Keri managed sales strategies for Hybrid Cloud solutions and drove revenue growth for data security offerings. Keri’s career began in sales roles at SilverStream Software, Rational Software, and SQA, after earning a Bachelor of Science in Marketing from Bentley University.