Laura Thain is a Senior Program Manager for Global Services at Red Hat, where they develop OpenShift consulting solutions and strategic adoption pathways to ensure customer success. Previously, they served as an Engagement Lead in the OpenShift Adoption Practice, earning the Customer Success Excellence award for enhancing hybrid cloud and automation platform usage. Laura's earlier roles include Project Manager at Red Hat and Project Manager at The University of Texas at Austin, where they managed a research lab publication and delivered instructor training programs. They hold both a Bachelor's and Master's Degree in English from Tulane University.
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