Lisa Pettyjohn is an experienced technical writer currently employed at Red Hat as a Technical Writer 3, specializing in OpenShift documentation utilizing ASCiiDoc, VSC editor, and GitHub for docs-as-code. Previously, as a Lead Technical Writer at Extreme Networks, Lisa maintained a comprehensive documentation set for the company’s flagship network switch operating system and successfully rewrote a significant documentation set for a network management system, achieving a 25% reduction in page count. Lisa served as the Technical Communications Manager at Bell and Howell, LLC, leading a highly productive team of writers and overseeing a vast technical library while also contributing as a full-time writer. Earlier experience includes roles at JDSU, where Lisa revised documentation for major software products. Educational credentials include a Bachelor's Degree in Electrical Engineering from North Carolina State University and ongoing technical communication courses.
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