Randy Bollinger is a seasoned professional in technical support and quality assurance, currently serving as Senior Manager of Technical Support at Red Hat since July 2017, overseeing support for the OpenShift product line in North and South America. Prior to this role, Randy held the Position of Platform Technical Support Delivery Manager and QA Automation Engineer at Connecture, where responsibilities included creating test scripts and mentoring QA teams in automation practices. Earlier experience includes serving as Lead Software QA Engineer, as well as QA Automation Engineer at Truven Health Analytics, focusing on automation scripting. Randy began a career in education as a Social Studies Teacher and Coach at Wake County Public School System after earning a Bachelor of Arts in History and Economics Education from Wittenberg University in 1999.
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