Sam Lee is a Senior Technical Account Manager at Red Hat, where they engage with customers to ensure a positive technology experience and successful outcomes. Previously, Sam worked as an Engineering Supervisor at Emerson (2009 - 2019), providing technical support and collaborating with customers globally, and as a Technical Support Manager at Advantech (2005 - 2009), where they focused on building long-term customer relationships. Sam began their career as an R&D Engineer at First International Computer (2003 - 2005), addressing production support engineering challenges. They earned an Embedded Systems Engineer certificate from the Ministry of Industry and Information Technology of the People's Republic of China in 2013.
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