Shefeeq Raza

Shefeeq Raza is a seasoned professional in technical support, currently serving as the Senior Manager, Technical Support_Global for Training & Certification at Red Hat. Previously, Shefeeq held various roles, including Support Lead at FluidReview by SurveyMonkey and Manager at Oracle India Pvt. Ltd. They began their career at Convergys as a Customer Support Engineer and further developed their expertise at HP as a Technical Solutions Rep 3. With a strong background in customer experience and technical operations, Shefeeq has cultivated extensive skills in managing support teams and certifications throughout their career.