William Shen is a Senior Solutions Architect at Red Hat, bringing over 20 years of IT experience in enterprise computing and telecommunications solutions delivery. With a strong background in OSS and BSS systems, they have a proven track record of designing, building, and deploying various telco solutions. Previous roles include positions at Portal Software, MetaSolv Software, and Oracle. William holds a Master's degree in Computer Science from Tsinghua University, where they also completed a Bachelor's degree in the same field.
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