Winston Li is an experienced Customer Success leader currently serving as the Director and Head of the APAC Technical Account Management Practice at Red Hat. With a career spanning nearly 20 years in customer success, Winston has a proven track record of building and leading high-performing teams across the APAC region. They have a strong passion for customer experience, focusing on mentoring and developing talent, as well as implementing customer-centric strategies to enhance satisfaction and retention. Winston has also held various leadership roles in customer support and engagement, demonstrating a commitment to fostering collaborative cultures within organizations.
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