Sheldon Dickson is an experienced Operations Manager with over 13 years in the Contact Center BPO Industry, having held leadership roles at companies such as CCI South Africa and Aegis Outsourcing South Africa. Currently, Sheldon is a Music and Vocal Coach, offering private training in live performance and studio recording. In addition, Sheldon has a background in music education, with a diploma in Contemporary Music - Vocals from Damelin and has taught music at various institutions. Additionally, Sheldon continues to manage operations at Redial BPO while maintaining a passion for music as a multi-instrumentalist and vocalist.
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