REDIAL is a young company focused on providing BPO services and solutions to your daily operations! We have the legal framework, technology, infrastructure and professional administrative personnel to meet and exceed your expectations.

San Diego, California
📞 +1 (858) 465 7872
info@redialbpo.com 


We specialize in B2B cold calling, lead generation and sales; our location near the border and at the core of Tijuana's financial district puts us at the perfect spot for our clients and local workforce.


Call Center

Redial BPO

Redial BPO's headquarters in San Diego, CA, United States

This department focuses on managing and enhancing the overall experience of clients through effective service and support.

Client Services

The Human Resources and Talent Acquisition team at Redial BPO is responsible for attracting, recruiting, and retaining top talent to ensure the company’s growth and operational success. They manage employee life cycles, including hiring, onboarding, training, and professional development, while fostering a positive and productive workplace culture. This team also handles organizational development initiatives to align workforce capabilities with Redial BPO's business goals.

Human Resources and Talent Acquisition

The Managers team at Redial BPO oversees and coordinates various strategic and operational functions, ensuring that BPO services are delivered efficiently and effectively. They manage site operations in Mexicali and Tijuana, handle financial management, execute marketing strategies, and lead general operations, all while providing administrative support and ensuring compliance with legal and professional standards to meet and exceed client expectations.

Managers

This department handles customer inquiries and assists with service-related issues to enhance customer satisfaction.

Customer Support

This department oversees and optimizes the organization’s operational processes and workflows.

Operations Management

The Client Services and Experience team at Redial BPO is responsible for managing and enhancing client relationships, ensuring that customer needs are met with efficiency and professionalism. They oversee day-to-day client interactions, troubleshoot issues, and work towards continuously improving service quality and customer satisfaction. This team plays a crucial role in maintaining high client engagement and loyalty by providing exceptional support and tailored solutions.

People (5)

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Other teams

Human Resources and Talent Acquisition

Managers

Customer Support

Operations Management

Client Services and Experience