Sam Hall

Sam Hall is a seasoned IT professional with extensive experience in technical support and project implementation. From May 2015 to present, Sam has been serving as a Project Implementation Engineer and Technical Support Engineer at Redinet Limited, where duties include providing 1st line support, resolving IT issues remotely and on-site, and managing customer interactions with a strong focus on service excellence. Prior experience includes working as an IT Support Engineer at Unit IT, handling active directory management, server administration, and troubleshooting for both local and international clients. Sam also served as a Crew Trainer at McDonald's Corporation between November 2012 and February 2014. Sam holds a CompTIA A+ certification in Information Technology from JustIT, completed in 2014, and graduated from The Ravensbourne School in 2013.