Josh R. is an experienced technology professional with a diverse background in software engineering and customer success. Currently serving as a Principal Field Engineer and Customer Success Architect at Redis since May 2024, Josh has previously held significant roles at American Express as a Staff Engineer focused on Developer Experience and at Capital One as a Master Software Engineer leading a data intelligence pipeline project. Additional experience includes positions at Conversant and Symantec, where Josh contributed to pioneering projects in real-time bidding systems and next-generation system development, respectively. With a strong foundation in software engineering, experience in advocating for Open Source adoption, and an educational background that includes a Bachelor's degree in Russian Language and Linguistics from San Francisco State University and a TESOL Certificate from UC Berkeley Extension, Josh R. demonstrates a commitment to both technical excellence and effective communication within engineering teams.
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