Erwin David

Erwin David is a Service Delivery Lead at Redpoint Global Inc., a position held since August 2017, where responsibilities include managing support ticket tracking, client communications, and measuring Key Performance Indicators (KPIs). Prior roles at Redpoint Global include Lead, Client Services and Application Operations Engineer, focusing on the support and resolution of operational issues. Before joining Redpoint Global, Erwin David worked as a Tools Developer as a contractor for IBM and held various positions, including Technical Support Engineer at Sitel, where support for Microsoft clients was provided. Erwin David holds a BS in Computer Science from Eastwoods Professional College of Science and Technology, Inc., and completed secondary education at Bataan National High School.