Kelly McFall

Kelly McFall currently serves as Senior Growth Manager at Flip CX since June 2022, previously holding the position of Growth Manager. Prior experience includes working as a Senior Voice Specialist, SME & Enterprise at iCabbi from May 2019 to June 2022. Prior to iCabbi, Kelly was the Head of Implementations at DiSC Systems, managing project and customer relations for the taxi industry from January 2017 to May 2019. Kelly also served as Call Centre Manager at City Taxis from February 2011 to January 2017, overseeing a substantial fleet and team. Early career roles include Customer Service Advisor at Gems Hygiene Supplies and Conveyancing Assistant at Irwin Mitchell, focusing on customer support and Islamic finance, respectively. Educational background includes completion of GCSEs at City Secondary School and The City School in Sheffield.