Joe J.

Joe J. is an experienced professional in customer support and experience management, currently serving as the Director of Customer Experience at RedShelf since August 2023. Previously, Joe held roles such as Manager of Customer Support at Fluent, Inc. and Senior Manager of Content Support & Remediation at Pluralsight, where responsibilities included developing organizational KPIs and managing customer support strategies. With a strong background in data analysis and team management from positions at Wyzant and Paltronics, Joe has consistently contributed to improving user experiences and operational efficiencies across various organizations. Joe holds a Bachelor of Fine Arts degree in Media Arts & Animation from The Art Institutes, completed between 2005 and 2008.