Trisha M. is a seasoned customer success professional with a strong track record in managing strategic accounts across prominent organizations. Currently serving as Senior Customer Success Manager at Red Sift, Trisha has driven significant value through managing the largest and most strategic accounts, winning 'CSM of the Quarter' for Q4 2023 and achieving the highest ARR expansion value in 2024. Previous experience includes leading the French, Spanish, and Italian teams at Darktrace with impressive retention rates and customer engagement. Additional roles span customer success and relationship management across various sectors, including technology and telecommunications, with notable achievements in developing and executing strategies for multi-year renewals. Trisha holds a Bachelor's Degree in French with Business Management from Queen Mary University of London and has participated in ERASMUS programs in France.
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