Luiz Novais is a professional with over 15 years of experience in IT, specializing in governance and management of IT services, project management, process optimization, and quality improvement. Currently serving as the Coordinator of IT Governance at Refit, they have previously held significant roles, including IT Governance Specialist at Blip and Manager of IT Governance and Quality at Stefanini Brasil. Luiz has demonstrated expertise in applying industry-standard best practices such as COBIT, ITIL, and Lean Six Sigma, along with strong leadership capabilities in managing multidisciplinary teams. With a strategic and innovative profile, they are committed to operational excellence and digital transformation.
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