Sanjay Havaldar

Sanjay Havaldar is a seasoned professional with extensive experience in customer success, operations, and growth management across various industries. Currently serving as a Customer Success Specialist at Refive since January 2023, Sanjay focuses on ensuring client satisfaction and successful product adoption. Previously, Sanjay co-founded and held the position of Chief Operating Officer at Petpad, significantly contributing to its growth as one of Portugal's leading pet-sitting platforms. Sanjay also has a strong background in operations and growth from roles such as Head of Growth & Operations at OurHealthMate and Service Delivery Manager at McAfee, where multilingual customer service operations were managed. Early career achievements include supporting a large user base at tenCube and training banking officers at IDBI Intech. Sanjay holds a Bachelor of Commerce degree in Business Management from the University of Mumbai.