Eric Mpiana is a seasoned Service Delivery Manager with extensive experience in operations and customer service management. They began their career in 2007 as a Senior Team Leader at M-path Customer Services and have since held several key positions, including Technical Support Manager at Digital Solutions Group, ICT at GPAA, and Operations & Service Delivery Manager at iOCO until 2023. Currently, Eric serves as a Service Delivery Manager at Reflex Solutions, where they leverage their diverse background in managing logistics, support services, and vendor relationships.
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