Robin Taylor

Robin Taylor is a seasoned professional with extensive experience in customer service and continuous improvement roles, currently serving as the Customer Experience Manager at Refresco since January 2018. Prior to this, Robin held various positions at Cott Beverages from February 2007 to January 2018, including Continuous Improvement Analyst/Trainer and Customer Service Analyst/Trainer, where responsibilities included standardizing customer support processes and managing order accuracy. Additionally, Robin worked at Diamond Products Co. as a Senior Customer Service Specialist from January 2004 to January 2007 and served as a Cast Development Coordinator/Corporate Trainer at The Walt Disney Company from February 2002 to July 2003. Robin holds a degree from the University of South Florida.