Aditya Mitra is an accomplished Operations and Customer Experience Leader with over ten years of experience in high-volume support environments. Currently serving as Operations Senior Team Lead at Refyne India since November 2025, Aditya has a proven track record of driving service excellence, leading teams, optimizing operational workflows, and resolving complex escalations. Prior experience includes leadership roles at Moneyview and Quick Ride, along with customer support positions at Curefit and Myntra. Aditya holds a BCA in Computer Science from The University of Burdwan and Raniganj Institute of Information Technology, contributing a solid educational foundation to a distinguished career.
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