Harendra Singh Rathore currently serves as the General Manager of Customer Experience and previously held the position of Deputy General Manager Operations at Refyne India since February 2024. Prior to this role, Harendra was the Head of Customer Experience at Beem, where responsibilities included overseeing the Customer Experience team and establishing 24/7 support processes. Harendra's diverse experience also includes senior operational roles at DailyRounds / Marrow, BlackBuck, Paytm, Flipkart, and Aditya Birla Minacs World Wide Ltd. Educational qualifications include a Bachelor of Technology in Electronics and Telecommunication from Biju Patnaik University of Technology.
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